At OtterStorage, we process your personal data transparently and in compliance with Regulation (EU) 2016/679 (GDPR) and applicable Spanish law. This document explains what data we collect, for what purpose, and what rights you have.
1. Data Controller
The data controller is EasyDataHost, S.L. (owner of the OtterStorage brand), Tax ID (NIF) B87347621, with registered address at Avenida de la Industria 32, Edificio Payma, Alcobendas, Madrid (Spain). For any privacy-related matter, you may contact us at privacidad@otterstorage.io.
2. Data We Process
- Account data: name, email, company and access credentials.
- Billing data: tax and payment information necessary to issue invoices.
- Usage data: storage metrics, access logs and platform events.
- Content: the objects you store are yours; we do not access their content except to provide the service or as required by law.
3. Purpose and Legal Basis
We process your data to provide the service (performance of the contract), to issue invoices (legal obligation), to ensure security (legitimate interest), and, if you consent, to send you product communications.
4. Retention
We retain data for as long as the contractual relationship is in effect and, thereafter, for the applicable statutory periods (for example, tax-related periods).
5. Recipients and Processors
We may rely on providers acting as data processors (payments, support, infrastructure), always with the safeguards required by the GDPR and, where appropriate, a data processing agreement (DPA).
6. Data Location
You choose the region for your buckets. We offer EU regions to support data sovereignty.
7. Your Rights
You may exercise your rights of access, rectification, erasure, objection, restriction and portability by writing to privacidad@otterstorage.io. You also have the right to lodge a complaint with the competent supervisory authority.
8. Changes
We may update this policy. We will publish the current version on this page along with its update date.